Position – Mobile Phone Repair Technician
Experienced repairer wanted for immediate start either Part Time or Full Time.
We’re a dynamic repair company based in Brookvale on the Northern Beaches and we’re growing rapidly. We have the best repair systems and offer the best customer service bar none – we always go the extra mile to make our customers happy and our customers keep coming back!
We have a friendly work environment with lots of opportunities to progress.
What you need: You must have a fantastic attitude, attention to detail and take great pride in your work. We are looking for someone with ambition who is willing to work hard to earn more.
You must have the ability to work independently.
Great customer service and sales skills in a retail environment with good phone manners.
Great problem solving skills.
Work well in a friendly, fast paced team environment.
Excellent communication skills, friendly attitude with good work ethics and integrity.
Self motivated to work towards repair targets and deadlines.
Be punctual and well dressed.
Effective time management.
Role: Repairing Smartphones and Tablets. The most common repairs are screen repairs on iPhones and iPads. Other repairs include buttons, speakers, charging ports, water damage etc.
The right candidate will have experience in repairing screens on iPhones, iPads, Samsung, HTC etc.
Diagnosing and resolving faults for smartphones and iPads.
Assisting customer enquiries in a retail environment and over the phone.
Typing Repair Forms, issuing invoices and accepting payment.
Writing Daily and weekly Sales Totals.
Tracking Inventory, sorting and packing stock.
General administration and data entry of jobs.
Experience needed: 1 year minimum repairing smartphones and iPads. Please only apply for this position if you have legitimate industry experience with references.
(NOTE: If you have a fantastic attitude, a passion for learning to repair phones but no experience send your CV and we may train you.)
It is expected that the successful applicant with have exceptional customer service and sales experience.
Have experience diagnosing and explaining repairs to customers.
Diagnosing and resolving faults for iPhones and iPads.
Basic IT skills – Word etc.
Hours and Remuneration:
Full time position Monday to Friday 9 – 5. Hours are slightly flexible. Part time and Casual positions can also be discussed.
We offer a negotiable hourly rate plus a bonus per repair. This can be discussed and will be based on your prior repair experience and sales ability.
Email your CV to firstname.lastname@example.org
Successful applicants will be contacted within 7 days. We are hiring now and are looking for someone to start ASAP.